Laidback tours is specialised in arranging tours, trips and full itineraries in Amsterdam. We take you away from the tourist traps and show you the real Amsterdam.
Below you will find our Frequently asked questions. If you have any other question or request, feel free to contact us on firstname.lastname@example.org
How do I know if my tour or activity is confirmed?
When you finished the booking you will receive a booking confirmation. Within 24 hours you will receive the final voucher, which is your ticket for the tour or activity.
What if I want to cancel my tour of activity?
Our cancellation policy depends on the tour or activity. Most single tickets are open tickets, so if you can’t make it through illness, you can always try another day. First things first, if you need to cancel any of your bookings, contact us first and we will see what we can do. We always have our cancellation policy on our product page.
What if I’m late to my tour/activity?
Although we always try to find a fitting solution, participation or a refund is not guaranteed. We sometimes work with 3rd party companies that don’t allow latecomers to participate. We can however say that the earlier we know you’re running late, the bigger the chance is we can help you out.
Where can I find your office?
Our office is located on Singel 372 in the centre of Amsterdam. We are located 2 minutes walking from tram stop Spui or Rokin. From Central station you can take tram 1, 2 or 5. On foot just follow the canal. Please bear in mind not all tours will start from our office.
What if I have questions about a tour or activity?
You can always email us at email@example.com or text/call on +31644168468.
What do you mean with ‘Experience the real Amsterdam’?
With Laidback Tours we prefer showing visitors the real Amsterdam instead of common tourist traps. We will not rest until you experienced this beautiful city till it’s fullest potential.
What if I like to leave some good feedback?
We always appreciate good and honest feedback, you can leave a rating on Facebook, Google or Tripadvisor. You can find the links on the bottom of our web site.
What do I need to bring to my tour/activity?
Although this depends on the tour, we would always advice to bring identification and a camera. If specific items are necessary to bring it will be stated under ‘what to bring’ in our web shop.
Where can I find your Terms and Conditions?
You can find a link to our terms and conditions on the bottom of our page.